Many problematic IT environments are built rationally. Each individual decision made sense at the time. Over years, coherence disappears.
This reflects missing methodologies, not incompetence.
When fragmentation becomes visible
Symptoms include:
- duplicated tools
- unclear accountability
- rising maintenance effort
When this typically appears
Often after:
- leadership change
- accumulated tactical decisions
- absence of long‑term framing
Decision structure over optimisation
Leadership needs decision support, not more projects.
Are standards the answer?
Only when aligned with governance.
Can coherence be restored gradually?
Yes, but only intentionally.
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