Microsoft Licensing Audit & Compliance

by

A regional real‑estate network faced an unexpected Microsoft licensing audit. Daily use of Microsoft products had grown over time without full visibility of licensing models, historical purchases and rights of use. I provided end‑to‑end support: discovery across offices, reconciliation of deployments vs. entitlements, review of legacy contracts/OEM keys/renewals, a clear compliance report for management, liaison with the audit representatives, and a practical remediation plan with a simplified, cost‑effective licensing approach. Outcome: avoided unnecessary penalties, restored clarity and reduced future admin overhead.

Delegated IT for a Regional Occupational Health Group

by

Following the audit, the organisation chose delegated IT instead of hiring full‑time. With two on‑site visits per month, I handled user support, migration follow‑ups, backup verification, ticket triage and decision support for leadership (new site visits, supplier interviews, concise cost/benefit notes). Result: predictable operations, fewer complaints and confident decisions — coverage matched to workload, no unnecessary headcount.

IT Audit for a Regional Occupational Health Group

by

A regional occupational health organisation operating several medical sites struggled with slow systems, unclear costs and minimal visibility. A newly appointed director requested an independent audit with a clear mandate: restore transparency, modernise core services and simplify the daily experience for non‑technical medical staff. The audit exposed systemic issues (heterogeneous workstations, weak processes, legacy infrastructure, under‑optimised inter‑site links, and wasteful contracts). We delivered a structured, phased modernisation plan that improved login times from 10–15 minutes to a few seconds, reduced unnecessary spend, and re‑established governance.

Delegated IT for a Design & Marketing Firm

by

A France‑based design and marketing studio with several departments needed ongoing IT stability without a full‑time hire. As an external IT manager (delegated IT), I visited monthly to verify server health (including backups), check workstations and network stability, maintain file servers for large creative assets, keep software/licensing/antivirus current, resolve tickets, support users, and plan equipment moves to avoid disruption. The result: a quiet, reliable environment with very few support tickets and minimal downtime—achieved through routine, structured care.

Supporting Teams During High‑Pressure VoIP/PBX Transitions

by

A large public administration was delivering several high‑pressure VoIP/PBX transitions under tight cutover windows. Although I belonged to the local IP network team, I joined the voice unit as hands‑on reinforcement to accelerate execution: structured cabling, phone deployment, VLAN consistency and routing checks, interconnect validation, and precise physical moves. The outcome: faster, cleaner transitions, reduced load on voice specialists, and perfect alignment between network and telephony layers during each cutover—without additional full‑time hires.

Cable Management & Infrastructure Tidying: One-Day Turnaround

by

A mid-sized printing company faced recurring network issues and slow interventions due to years of unmanaged cabling: inconsistent labelling, mixed patch standards, and cluttered server racks. Brought in as hands‑on technical reinforcement, I did not replace hardware. I restored order: reorganised racks, re‑labelled core links, standardised patching, removed unsafe/abandoned cables, and documented everything. In one day, engineers (telecoms and systems) could troubleshoot confidently, reduce accidental outage risk, and the management team regained control—without major capital spend, just method, structure, and attention to detail.