After acquiring 40+ companies, the organisation faced fragmented IT and unreliable access for 300 daily users. Our consultant took operational ownership of the integration: coordinating vendors, unifying systems, migrating data smoothly, and onboarding a Level‑1 technician. Result: a stable, standardised IT environment ready for the group’s datacentre consolidation.
Many SMEs (solicitors, real‑estate, creative studios, factories) need ongoing IT oversight yet do not justify a full‑time internal role. A delegated IT cadence delivers quiet reliability: routine monitoring (backups, logs, core health), minor ticket handling, and pragmatic advisory for projects (office moves, upgrades, new software). The result: fewer disruptions, peace of mind for management, and access to senior competence without permanent staffing.
Following the audit, the organisation chose delegated IT instead of hiring full‑time. With two on‑site visits per month, I handled user support, migration follow‑ups, backup verification, ticket triage and decision support for leadership (new site visits, supplier interviews, concise cost/benefit notes). Result: predictable operations, fewer complaints and confident decisions — coverage matched to workload, no unnecessary headcount.
A France‑based design and marketing studio needed reliable IT without hiring full‑time. I acted as delegated IT manager, performing monthly checks on servers, backups, workstations and networks, keeping software and licensing current, handling tickets and planning equipment changes. Result: a stable, low‑maintenance environment with minimal downtime, delivered through structured care.
