After acquiring 40+ companies, the organisation faced fragmented IT and unreliable access for 300 daily users. Our consultant took operational ownership of the integration: coordinating vendors, unifying systems, migrating data smoothly, and onboarding a Level‑1 technician. Result: a stable, standardised IT environment ready for the group’s datacentre consolidation.
Many SMEs (solicitors, real‑estate, creative studios, factories) need ongoing IT oversight yet do not justify a full‑time internal role. A delegated IT cadence delivers quiet reliability: routine monitoring (backups, logs, core health), minor ticket handling, and pragmatic advisory for projects (office moves, upgrades, new software). The result: fewer disruptions, peace of mind for management, and access to senior competence without permanent staffing.
A Swiss design and architecture school (administratively attached to a French group) needed a structured migration and harmonisation into the group’s environment. This was not a crisis, nor a hardware refresh. It was competence‑led: assessment, standardisation, VPN integration, centralised apps (TSE/Citrix), and secure, accountable printing—delivered with no hardware sales. The cutover was smooth; users (faculty, students, admin) experienced a consistent workspace and management gained visibility without disruption.
Following the audit, the organisation chose delegated IT instead of hiring full‑time. With two on‑site visits per month, I handled user support, migration follow‑ups, backup verification, ticket triage and decision support for leadership (new site visits, supplier interviews, concise cost/benefit notes). Result: predictable operations, fewer complaints and confident decisions — coverage matched to workload, no unnecessary headcount.
